Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azx03

Description
Empresa confidencial is looking an Assistant GM for a client who is a social wellness venue in Medellín built around sauna, cold plunge, and intentional rest. We're creating a third space — not work, not home — where people come to slow down, feel better, and connect. We take the quality of that experience seriously, down to every inch of it. We're looking for an Assistant General Manager who is organized, genuinely warm, and cares deeply about hospitality to help us build and run this place from the ground up.

The role
You'll work directly alongside the General Manager across every stage of the business — from the final stretch of pre-launch build-out through opening day and ongoing operations. This role is hands-on and varied. One week you might be coordinating with contractors and sourcing supplies; the next you're leading the floor, managing the team, and making sure every guest leaves feeling taken care of.

Responsibilities
Pre-launch
- Coordinate material sourcing, supplier relationships, and delivery logistics alongside the GM




- Support construction oversight — tracking progress, flagging issues, and keeping things moving
- Assist with hiring: screening candidates, coordinating interviews, and onboarding early team members
- Help build out SOPs and staff training materials before opening

Launch & ongoing operations
- Open and close the facility; manage daily checklists and readiness before guests arrive
- Perform and oversee basic sauna and cold plunge maintenance — temperature calibration, water chemistry, equipment checks
- Maintain the overall facility including plant care and common areas — Madre gives a damn about every inch
- Take payments, manage the POS system, and handle basic reporting
- Build and manage the employee schedule; coordinate shift coverage
- Know members the way a good bartender knows their regulars — by name, by preference, by mood
- Handle guest relations with care — resolve complaints quickly, de-escalate difficult situations, and

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azx03

📌 Assistant General Manager (Medellín)
🏢 Importante grupo
📍 Medellín