Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azzl9

Job Title

Senior ServiceNow Administrator All CVs must be submitted in English

Summary of the role:
We are seeking an experienced ServiceNow Administrator to configure and support ServiceNow ITSM, ITOM, and ITAM modules, optimizing workflows and processes to drive operational excellence and business value.

This role is ideal for candidates passionate about process optimization, innovation, and delivering scalable solutions aligned with organizational goals.

In this role you’ll:
- Collaborate with stakeholders to gather and translate business requirements into technical solutions.
- Configure and support ITSM, ITOM, and ITAM modules, including Incident, Problem, and Change management workflows.
- Implement and optimize SLAs, service request workflows, and self-service modules.
- Set up dashboards, schedule reports, and customize analytics for better decision-making.
- Maintain technical documentation and process workflows.
- Collaborate with IT security teams to maintain compliance and secure configurations.

About the adecuado candidate:




- 5+ years of experience with ServiceNow modules (ITSM, ITOM, ITAM) in large-scale environments.
- Advance level scripting (java script, glideRecord, UI scripts)
- Detail-oriented with excellent problem-solving and troubleshooting abilities.
- Capable of working independently and in collaborative, fast-paced environments.
- Fluent in English and Spanish
- Configuration of ServiceNow modules, including ITSM, ITOM, and ITAM.
- Expertise in CMDB, CI Service Mapping, and ITOM operations workspace.
- Familiarity with cloud insights and ITSM site reliability operations.
- Proficiency in setting up ServiceNow chat, dashboards, and license management configurations.
- Understanding of ITIL frameworks and best practices.

What we can offer you:
- Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
- Work hybrid at our Bogota of

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azzl9

📌 Senior ServiceNow Administrator (Bogotá)
🏢 Empresa líder
📍 Bogotá