Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azzwp

About the Job:

As a Customer Service Representative, you will be collaborating with our current and potential patients, dental practice partners, and internal associates from our corporate office. The Customer Service Representative will play a vital role to support Evenly’s commitment to provide the highest level of customer service and support. The position performs a wide variety of administrative, customer service, and operational/marketing support activities.

Tasks:

· Make outbound calls and field incoming calls from patients and potential patients.

· Educate potential customers/patients on the benefits of Evenly Invisalign Treatment and influence them to schedule a free Invisalign consultation at one of our partner dental practices (also known internally as “care centers”).

· Enter and update patient information into our patient management system.

· Work closely with dental practices and patients across multiple territories to coordinate and schedule appointments via phone and email.

· Closely track and manage incoming calls and emails from our marketing portal,



online booking system, and flagship office.

· Follow-up in a timely manner with all current patients and potential patients.

· Bring a positive & cheerful outlook, customer service mindset, and commitment to detail.

Qualifications:

· Proven ability to work independently and as part of a team.

· Excellent oral and written communication skills; ability to be direct and concise while also being friendly and informative.

· Strong computer skills; experience with scheduling and patient management software and GoogleSheets (tracking) programs, preferred.

· Phone-based sales experience in a dental or medical office, desired.

· Fluent in English as well as Spanish, strongly desired.

Soft Skills:

· Outgoing and cheerful personality; must make a positive first impression.

· Ability to deliver an amazing customer experience via the telephone and emails.

· Ability to communicate and sell our ser

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1azzwp

📌 Customer Service Representative CAMV (Barranquilla)
🏢 Importante Empresa Del Sector
📍 Barranquilla