30 may
|
Empresa líder
|
Colombia
30 may
Empresa líder
Colombia
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b01ki
About the Role
As a Technical Account Manager, you will help some of the world’s largest enterprises transform the way they work through automation. As part of our Enterprise Success Team, you will partner with strategic customers to design, build, and scale enterprise-level automation programs that drive measurable business outcomes and maximize organizational impact using a leading business automation platform.
You will work closely with stakeholders across the organization—from C-suite executives to technical teams—guiding customers throughout the full automation lifecycle, from initial deployment to enterprise-wide adoption and long-term optimization.
You will join a high-performing, general team that values impact, innovation, and customer success, offering challenging and rewarding work at scale.
Key Responsibilities
- Take ownership of customers’ technical success with the platform.
- Act as a core member of the account team, owning technical workstreams that support adoption strategies and business value realization.
- Proactively engage with customers,
providing technical advisory and guiding the maturity of their automation programs.
- Plan and support UiPath platform infrastructure, installation, upgrades, troubleshooting, and optimization.
- Enable customer technical teams on platform best practices aligned with their automation pipelines, environments, and constraints.
- Conduct design and code reviews for selected automations to ensure adherence to best practices.
- Perform technical health checks to identify risks, gaps, and continuous improvement opportunities.
- Collaborate with Product Support and internal subject matter experts to manage and resolve escalated support incidents.
- Deliver technical guidance through webinars, demos, and speaking engagements.
- Contribute to the continuous improvement of internal processes, assets, and delivery methodologies in an agile manner.
Required Qualifications
- 7+ years of professional experience in tech
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b01ki
📌 Technical Account Manager (Colombia)
🏢 Empresa líder
📍 Colombia