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Empresa confidencial is working with a leading B2B solution provider who are looking to recruit a Senior Surveillance Controller for their Gaming studios in Bogota, Colombia.

Position: Senior Surveillance Controller
Location: Bogota, Colombia
Employment type: Full-time
Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:
- Monitor live operations to ensure adherence to internal policies, procedures, and regulatory standards
- Detect, report, and document irregularities, suspicious behavior, or operational issues in a timely and accurate manner
- Support investigations by gathering evidence, reviewing footage or data, and preparing detailed incident reports
- Collaborate with cross-functional teams (e.g., Risk, Compliance, Operations) to maintain the integrity of business processes
- Provide mentorship and guidance to team members, particularly in handling complex or sensitive cases
- Identify opportunities for improving surveillance practices, operational processes, and team training initiatives




- Maintain strict confidentiality and demonstrate the highest ethical standards in all activities.

REQUIREMENTS:
- Native or fluent in Spanish (C1 level), with strong proficiency in both written and spoken communication
- Proven experience in surveillance, monitoring, compliance, or a related field; leadership or senior-level experience is an advantage
- Strong understanding of operational risks, compliance requirements, and industry best practices
- Demonstrated leadership skills with the ability to mentor and support colleagues
- Excellent analytical and decision-making abilities with a focus on identifying and mitigating risks
- High attention to detail and the ability to quickly recognize irregularities in live or dynamic environments
- Willingness to work adaptable shifts, including evenings and weekends, in a 24/7 setting
- Strong professionalism, integrity, and accountability
- Effective communication skills (written and spoken), with the ability to collabora

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b04sq

📌 Senior Surveillance Controller (Bogotá)
🏢 Empresa líder
📍 Bogotá