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Bilingual Customer Service Representative in Barranquilla
Join the Foundever Team in Barranquilla
At Foundever, we are proud to be a integral leader in the customer experience (CX) industry. With a workforce of 170,000 associates across the globe, we empower outstanding experiences for over 750 of the world’s largest and most innovative brands. Our mission is to provide best-in-class CX solutions, combining technology and expert knowledge to ensure seamless interactions for customers in the moments that matter.
If you’re seeking a rewarding career in Barranquilla, Foundever is looking for talented bilingual professionals from various backgrounds to join our thriving team With over 6,000 associates in Colombia, you’ll find a vibrant and inclusive workplace that values your unique perspective and contributions.
Our Core Values

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- Creativity: Make it simple, lead the change.
- Commitment: Aim for better, impact for the good.
- Connection: Share experiences, grow together.

What You’ll Do
About the Role:
responsible for a merchant's long-term revenue growth and retention on DoorDash.



You will cultivate relationships with SMB business owners, while helping
them elevate their presence on our platform. You must demonstrate a broad scope of soft skills while utilizing consultative selling best practices.

Responsibilities:
Connect and collaborate with our existing merchant partners to understand their unique goals
and pain points. Help merchants optimize their menu pricing, educate them on growth products,
and ensure high levels of satisfaction and retention within your dedicated book of business.
Preferred Qualifications & Experience:
- Effective time management and organizational skills
- Ability to custom-tailor your sales strategy based on pre-call research and customer insights
- Robust soft skills, adept in building rapport with diverse groups of business owner
Who We’re Looking For
We invite candidates from various professions who possess:

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- A minimum age of 18 ye

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b04zy

📌 Customer Success Representative (Barranquilla)
🏢 Empresa líder
📍 Barranquilla