Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b078z

Job Title:
Specialist, Customer Acquisition - Trilingual
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.You will:
- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories




- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
- Be a point of escalation for our clients and respond promptly to any issues
- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
- Work with client contact on reporting and forecasting
- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
- Work with client contact on reporting and forecasting
- Coordinate team incentives and Sales Performance Incentive Funds
- Partner and build business relationships with all partners to ensure customer expectations are met

Candidate profile
- 1.5 + years proven work experience in a sales role
- Fluent in Portuguese and English
- A passion for customer experience and driving team results
- Experience in operations

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b078z

📌 Specialist, Customer Acquisition (Bogotá)
🏢 Importante grupo
📍 Bogotá