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Job Summary
Grant Thornton is building an AI Factory to deliver enterprise-grade agentic solutions that generate measurable business outcomes while meeting expectations for trust, auditability, and operational reliability. As an Automation Engineer, you will be the specialist who turns “AI reasoning” into real work executed in systems by designing and implementing workflow automation, integrations, event-driven orchestration, and robust exception handling. You will work as a core member of a cross-functional AI Pod (alongside the AI Product Lead, Lead AI Architect, and AI Engineer(s). Your work ensures agents can safely act, route cases, create records, trigger approvals, and integrate with line-of-business systems while maintaining the controls required in enterprise environments.

Responsibilities
Workflow Orchestration & Automation
- Design and implement automated workflows that embed agentic capabilities into real business processes (intake → triage → execution → validation → escalation).
- Build durable orchestration patterns (scheduled, event-driven, stateful workflows)



that support multi-step, long-running business processes.
- Implement exception handling patterns (retries, dead-letter queues, compensating actions) to ensure reliability.

Integration Engineering (Systems + Tools)
- Build integration between AI solutions and enterprise systems (e.g., CRM, ERP, case management, ticketing, document management).
- Develop and maintain API connections, connectors, and integration services.
- Implement tool interfaces that agents can safely call (e.g., “create case,” “update record,” “submit request,” “generate document,” “route for approval”).

Human-in-the-Loop Controls & Guardrails
- Implement human review and approval workflows where required (e.g., high-risk decisions, financial actions, customer communications).
- Create escalation paths and safe fallback mechanisms (e.g., route to queue, assign to human, log and halt).
- Ensure auditability: consistent logg

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📌 AI Integration Engineer (Bogotá)
🏢 Empresa reconocida
📍 Bogotá