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Technical Writing Business Analyst - Project Lead, Columbia, SC, US

Business Analyst - Project Lead
Daily Duties / Responsibilities
THIS IMPLEMENTATION ASSISTANCE WOULD INCLUDE, BUT IS NOT LIMITED TO:
- STATUS REPORTING OF OPERATIONAL SUPPORT TASKS AND RELATED WORK EFFORTS.
- IDENTIFYING METRICS AND KEY PERFORMANCE INDICATORS (KPIS) OF PROCESSES AND THEIR OUTPUT.
- CREATE, MANAGE AND MAINTAIN POLICY, PLAN, PROCESS, PROCEDURE AND OTHER PROGRAM DOCUMENTS SUCH AS PROCESS FLOWS, STANDARD OPERATING PROCEDURES, DESK MANUALS AND PROCEDURAL GUIDELINES.
- REVIEW, EDIT, AND MAINTAIN DOCUMENTATION CONSISTENCY AND ACCURACY FOR DOCUMENTATION SUBMITTED BY BOTH STAFF AND VENDORS
- MONITOR AND SUPPORT DEADLINES, MILESTONES AND ACTIVITIES
- APPLY CHANGE, RISK AND RESOURCE MANAGEMENT
- DOCUMENT ALL MEETINGS ATTENDED, DIRECTIVES, AND SIGNIFICANT PHONE CONVERSATIONS.
- DEVELOP AND DELIVER PROFESSIONAL TECHNICAL PROGRAM UPDATES TO DIS LEADERSHIP AND SUPPORTING STAFF.
- COMMUNICATES WITH IT LEADERSHIP, BUSINESS LEADERSHIP AND IT BUSINESS CONSULTANTS TO COMMUNICATE PROGRAM STRATEGY, DIRECTION AND CHANGES.




- RESPONSIBLE FOR TRACKING KEY PROJECT MILESTONES AND RECOMMENDING ADJUSTMENTS TO PROJECT MANAGERS
- MUST POSSESS EXTENSIVE KNOWLEDGE AND EXPERTISE IN THE USE OF MICROSOFT OFFICE TOOLS.

Required Skills (rank In Order Of Importance)
- EXCELLENT TECHNICAL WRITING SKILLS; TECHNICAL WRITING EXPERIENCE
- ABILITY TO CREATE EFFECTIVE AND CLEAR PROCESS FLOWS AND SIMILAR DIAGRAMS IN POWERPOINT OR VISIO

Preferred Skills (rank In Order Of Importance)
- SIMULTANEOUSLY MANAGE MULTIPLE REPORTING REQUIREMENTS
- STRONG SCHEDULE MANAGEMENT AND PLANNING SKILLS
- SUPPORT REGULATORY COMPLIANCE PROJECTS
- 5+ YEARS OF EXPERIENCE IN TECHNICAL WRITING
- EXPERIENCE WITH TECHNICAL SOP DOCUMENTATION AND GRAPHIC CREATION IN VISIO

Required Education/Certifications
- BACHELOR’S DEGREE OR AN ASSOCIATE’S DEGREE WITH 2 YEARS OF EXPERIENCE

Soft Skills
- EXCELLENT PROBLEM-SOLVING ABILITY
- EXCELLENT TEAM PLAYER
- EXC

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b0c7q

📌 Technical Writing Business Analyst (Colombia)
🏢 Reconocida empresa
📍 Colombia