Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b0c8h

Instead of applying to one remote job, you could access a community where new remote opportunities become available every week.

At Empresa confidencial, we connect experienced professionals from Latin America with growing companies in the U.S., Canada, and beyond that are building distributed remote teams. Our community includes more than 5,000+ professionals hired and 2,500+ companies that rely on Empresa confidencial to find skilled remote talent.

Join a community where you'll learn, connect with like-minded professionals, and access real remote opportunities with top North American companies.

Highlight Role of the Week

Customer Service Specialist (Remote)

About the role:

This opportunity is designed for experienced customer service professionals who are comfortable managing multi-channel support operations, resolving complex inquiries, handling escalations, and delivering high-quality customer experiences in fast-paced remote environments.

Pay Rates:

Part-Time Monthly Rates: $840-$$1,400 (based on 20 hours per week schedule)

Full-Time Monthly Rates:



$1,680-$2,800 (based on 40 hours per week schedule)

The posted monthly salary range is an average monthly income. However, all jobs at Empresa confidencial are hourly, and pay is calculated based on the number of hours worked daily. We pay our Virtual Professionals every 2 weeks through third-party platforms. The hourly rate range of the position is $10.50 - $17.50, depending on experience. Once a rate has been offered to you, it is non-negotiable.

Work Schedule:

The work schedule will vary depending on the position and client. Most schedules align with U.S. and Canadian business hours.

Key responsibilities:

Multi-Channel Customer Support: Handle customer inquiries across phone, email, live chat, and social media, ensuring timely, professional, and solution-oriented responses.
Escalation & Problem Resolution: Diagnose complex customer issues, troubleshoot effectively, and manage escalations through resolution while mai

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b0c8h

📌 Customer Service Representative (Colombia)
🏢 Reconocida empresa
📍 Colombia