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About Empresa confidencial
Empresa confidencial is a specialized recruitment firm focused on connecting top-tier talent with leading integral technology companies. We partner with innovative organizations worldwide, helping them scale high-performing teams through strategic and tailored recruitment solutions.
This opportunity is with Simpro Group, a global technology company dedicated to delivering powerful business management solutions that help organizations streamline operations, improve efficiency, and drive growth. Simpro Group is recognized for its customer-centric culture, innovation-driven mindset, and commitment to long-term client success.

? About the Role
As an Account Manager on charge of the customer Success at Simpro Group, you will play a critical role in driving customer retention, relationship growth, and overall client success.
You will manage a portfolio of customers, acting as a trusted advisor while helping clients maximize the value of Simpro’s solutions. This position is ideal for commercially minded professionals who enjoy customer engagement, portfolio growth,



and building long-term strategic partnerships.

? Key Responsibilities
? Account Health & Relationship Management:
Proactively manage a portfolio of existing customer accounts to foster long-term, successful partnerships. You will serve as the primary point of contact and customer advocate within Simpro.
? Identify and Close Expansion Opportunities:
Develop a deep understanding of your clients' businesses and goals to identify opportunities for upsell and cross-sell. You will be responsible for managing the entire expansion sales cycle for your accounts from identification, through progression, and close in order to meet and exceed monthly and quarterly expansion / renewal targets
? Customer Success & Product Adoption
• Guide customers throughout their journey with Simpro Group solutions
• Help clients maximize software adoption and product utilization
• Identify workflow inefficiencies and recomme

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b0cak

📌 Account Manager (Medellín)
🏢 Empresa líder
📍 Medellín