Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b0ccw

Location: Remote
Time-Zone: U.S. Central Time (CST)
Terms: Full-time, Independent contractor
Compensation: $1800-$2000
ABOUT THE ROLE:
Empresa confidencial is a privately-held overseas staffing startup based in the U.S. We help top U.S. businesses (from celebrity-backed CPG firms to Y Combinator-backed AI startups) hire exceptional remote talent overseas without going through BPOs. We care deeply about providing dignified, redemptive work for people in the Philippines.
We are looking for a Client Account Manager to own the client journey from consultative sales (led by our Founder) through recruitment delivery to onboarding to retention and upsells / overall client success. This role is critical to our growth strategy: allowing our founder to focus on closing new business while you work on delivery + retention. There will be step-up opportunities to define the function, help close deals, and work cross functionally with our awesome teammates.
ABOUT YOU:
Are you client-focused, proactive, and process-driven? Do you enjoy building order, systems,



and consistency while managing multiple stakeholders? The right person will take ownership of client delivery, anticipate challenges, and maintain high client satisfaction. You will work cross-functionally with Recruiting, Operations, and Finance to ensure a seamless, world-class experience for every client.

RESPONSIBILITIES:
Client Onboarding & Post-Sales Delivery
Lead client kick-off calls to align expectations, define roles, and clarify hiring needs.
Own the client experience immediately after engagement and deposit.
Communicate the recruitment process step-by-step, including timelines, communication cadence, and deliverables.
Coordinate with the Recruitment team to ensure sourcing and shortlisting begin promptly.
Recruitment Process Management
Serve as the main point of contact between clients and internal teams.
Ensure candidate shortlists are delivered, interviews are scheduled, and feedback is collected timely.
Follow up per

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b0ccw

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