Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b0cr6

Who we are
At Empresa confidencial, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a general impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Empresa confidencial is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions
.
See yourself at Empresa confidencial
Join the team as Empresa confidencial’s next Phone Numbers Operations Specialist 1.
About the job
Empresa confidencial is seeking an Operations Specialist to join the team that runs Empresa confidencial’s phone number operations globally.



This role will work directly with customers to help them port their phone numbers into Empresa confidencial, ensuring a smooth and seamless process with personalized attention. The Product Operations team is a key part of Empresa confidencial’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Serve as a dedicated point of contact for ISVs as they routinely port phone numbers to Empresa confidencial and manage one-time porting projects for direct customers.
Provide support for common customer inquiries received by email to ensure they have an excellent experience with Empresa confidencial.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.
Learn and develop new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently triage complex issues to team

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b0cr6

📌 Phone Numbers Operations Specialist 1 (Colombia)
🏢 Empresa reconocida
📍 Colombia