30 may
|
Instaleap
|
Colombia
30 may
Instaleap
Colombia
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b0xck
What would you do?Responsible for properly delivering the support service, and ensuring the agreements established with our customers.Stabilize, Monitor, and Ensure the objectives and goals of the Support team.Ensure that the support team has the performance, tools, and work environment necessary for the proper delivery of the service.Create, Execute Strategies oriented to service improvement.Innovate solutions, and alternatives focused on providing the best SaaS support service in the world.Maintain constant communication with Product and Engineering, ensuring response times and requirements resolution.Lead the Support team, supporting the growth and career plan of the people.To be up to date with general support standards and to bring constant benchmarking.To quickly adapt to the needs of the business and the clients.#J-18808-Ljbffr
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b0xck
📌 Support Manager (Colombia)
🏢 Instaleap
📍 Colombia