Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1giv

The Sales Support Associate assists Sales Consultants at the dealership by answering phone calls, scheduling loaners and delivery appointments, preparing required documents, and greeting guests.
The role also involves scheduling port‐installed options, performing product demonstrations, vehicle test drives, service and parts overviews, and inspecting vehicles prior to delivery for quality control.
Additional responsibilities include handling delivery paperwork and facilitating vehicle delivery to customers.
Responsibilities
Answer and retrieve telephone messages for assigned sales consultants
Assist sales customers with service appointments
Schedule loaners for sales and service customers
Manage vehicle loaners (check availability, reserve vehicles, and obtain proper paperwork)
Meet and greet sales customers in the absence of sales consultants
Schedule port‐installed options, echomaster, and tint installation with VPC and outside vendors
Update DealerTrack reports, prospects, pending deals, and sold units
Assist sales with picking up vehicles for deliveries as needed
Manage key inventory by sorting and pulling keys for other locations when a car is sold
Check that all accessories are installed per customer's specifications




Perform quality inspection of vehicles before delivery to ensure they are in excellent condition with all options installed and gas tank fueled
Prepare VPC vehicle transfer sheets for the car carrier
Maintain sales consultant office and monitor loaner/sold unit keys
Call customers when license plates arrive and assist with license plate installation
Assist with parts, get‐ready forms, and purchase orders
Requirements
High school graduate or equivalent
Minimum six months of customer service work experience
Automotive sales or service experience preferred
Excellent customer relations skills
Strong verbal and written communication skills
Basic proficiency with Microsoft Word and Excel; DealerTrack knowledge preferred
Valid driver's license and good driving record
Ability to operate standard and automatic transmissions for a variety of vehicle sizes
Must be customer-focused and practice active listening skills
Detail‐oriented, organized, with good follow‐through
Must be a self‐starter and able to multi‐task
Pay Range: $***** – $***** per hour
Equal Opportunity Employer and Drug‐Free Workplace
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1giv

📌 Sales Support Associate (Cesar)
🏢 Servco Pacific
📍 Cesar