Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1icz

The Membership Analyst position provides support to the organization for all initiatives related to administering and maintaining records related to Membership Administration.Key ResponsibilitiesMaintain and update customer membership information in alignment with contract terms and established guidelines.Review contract requirements to verify customer eligibility and make necessary updates in internal systems to ensure accurate contract pricing.Conduct membership roster audits and compare results against internal records to support data accuracy and compliance.Support the resolution of membership discrepancies by collaborating with internal teams and external partners.Follow contract membership policies and escalates instances of non‐compliance to management as needed.Calculate write‐down impacts related to customer commitments and route for internal approval when required.Respond to customer eligibility inquiries and support the review process.Maintain and update internal master data records to ensure accuracy and consistency across systems.Support ad‐hoc projects as needed.Skills & Experience1-2 years of experience in Customer Service, Sales Analytics, Chargebacks, Membership Support or Contract Administration.Advanced English Level.Experience with contract administration in the medical device or pharmaceutical industries preferred.Experience with GPO, IDN, Collaborative customers preferred.Knowledge of SAP and Vistex (preferred).
Strong analytical and project management skills required.Excellent collaboration and communication skills in a cross‐matrixed environment required.
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1icz

📌 Membership Analyst (Bogotá)
🏢 Convatec
📍 Bogotá