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Job Function: Sales EnablementJob Sub Function: Sales Operations & AdministrationJob Category: People LeaderAll Job Posting Locations: Bogotá, Distrito Capital, ColombiaPurposeDrive strategic initiatives to enhance Field Force Productivity across LATAM by leveraging advanced analytics and Artificial Intelligence (AI).
This role will design and implement data‐driven solutions to optimize resource allocation, improve sales effectiveness, and standardize best practices.
The position will act as a key partner in transforming commercial operations, ensuring measurable impact on performance and efficiency.Main ResponsibilitiesLead projects aimed at improving field force productivity through AI‐driven insights and automation.Develop predictive models to optimize territory planning, call frequency, and resource deployment.Implement dashboards and performance tracking tools to monitor KPIs and identify improvement opportunities.Collaborate with commercial, operations,



and IT teams to integrate AI solutions into field force processes.Provide training and change management support to ensure adoption of new tools and methodologies.Continuously analyze productivity metrics and recommend strategic adjustments to maximize impact.Required ExperienceProven experience in field force optimization, commercial excellence, or sales operations.Familiarity with CRM systems, BI tools (Power BI), and machine learning platforms.Experience in regional or multi-country environments within LATAM.Key CompetenciesStrategic thinking and ability to translate data into actionable insights.Effective communication in English and Spanish (Portuguese is a plus).
Leadership and influence across cross‐functional teams.Project management and change leadership skills.High adaptability and innovation mindset.Preferred SkillsBusiness DevelopmentCollaboratingCommunicationCustomer CentricityEfficiency AnalysisExecution FocusMentorshipObjectives and Key Results (OKRs)Operational ExcellenceOrganizingPerformance MonitoringProblem SolvingProcess OptimizationRelationship BuildingSales EnablementSales SupportSolutions Selling
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1k46

📌 Customer Insights & Experience Senior Specialist (Bogotá)
🏢 Johnson & Johnson
📍 Bogotá