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Human Resources Director – Rochester, Colombia
The Human Resources Director (HRD) will utilize solid business acumen to partner with the management team regarding recruiting and retention, employee relations, payroll and benefits, and training and development.
This position reports to the Head of School (and is part of the Senior Leadership Team at the school and the Regional HR Leadership Team) and the Regional Human Resources Director.
The HRD will be responsible of the HR functions at the school level and be an enabler of Nord Anglia culture and processes at the school.
Engaging with the regional HR team to ensure alignment and effectiveness.
Team Structure
Reporting to: Head of School
Job Description
Leadership
Advices and supports senior leadership at school to maximize the HR capabilities and enable school performance to provide the best experience to our students.
Embraces and drives Nord Anglia vision and purpose and the schools mission, values and leads by example.
Coaches and trains managers to properly advise and follow human resource policies and procedures within the school and ensure compliance with all applicable local, state, federal regulations and Nord Anglia guidelines and procedures.
Trains and coaches management in interviewing, hiring, performance reviews, disciplinary and regulatory compliance.
Works and collaborates closely with the Senior leadership team at the school and the region, acting as a connector of the HR regional team and the SLT at the school.
Administration, Compliance & Reporting
Ensures compliance with Nord Anglia Education and School policies and federal/state governmental agencies.
Ensures payroll processing for the school is completely correct and documentation and approvals are properly done.
Ensures all processes are documented appropriately and in a timely manner.
Maintains accurate information is kept properly and in a timely fashion, with adequate and high quality data inputted in the HRIS systems (Success Factors), in payroll systems and other systems; including immediate hiring and termination through Success Factors to minimize risk for the school.
Ensures all processes and systems are updated when employees are terminated, including submission of COBRA documentation and system updates to ensure timely removal from benefits coverage aligning with shared services team.
Reviews and manages HR school budget and costs to support school efficiency.




Responsible for managing the school calendar and communicating it appropriately to the stakeholders.
Workforce Planning, Recruitment & Onboarding
Coordinates and leads workforce planning (resourcing planning) in collaboration with the head of school, SLT and academic leads.
Is responsible for ensuring high quality recruitment programs for the school and collaborating with marketing team and regional HR team to drive employer branding for the school utilizing proactively NAE success factors.
Manages recruitment agencies and vendors, and reviews their performance and costs in a continuous fashion – request for proper approval.
Develops and executes staffing and onboarding processes for new employees to maximize their effectiveness and engagement.
This includes posting the positions, recruitment of core positions, completing all required documentation and background checks, filing documentation, and building the first day, 30‐day and 3‐month onboarding program with the manager.
Employee Relations and Performance
Drives a positive work culture.
Resolves positively employee relations efforts.
Manages and has oversight over international assignees and supports their specific needs linked to relocation and visas and integration into the country.
Drives performance management processes at the school level – from objective setting, mid‐year review and end‐of‐year assessment.
Advices managers on performance management challenges, reviews all verbal/written warnings, and documents them in the personnel files.
Ensures processes are handled appropriately, in accordance with the law and NAE culture.
If investigations are required, performs investigation with the support/advice of the HR regional team.
Talent Review
Coordinates the talent mapping and succession process at the school – including documentation and reporting and ensuring proper development programs are in place to drive growth and performance.




Provides insight and oversight on school talent to engage in leadership development and NAE leadership and training programs.
Engagement Survey
Ensures all right reporting lines are accurate in SF to obtain engagement reports.
Promotes high levels of participation in the schools.
Facilitates sessions one by one and team sessions with line managers receiving the responses.
Coordinates with departments all action plans and follows up appropriately.
Ensures adequate communication plans set up and followed up to drive increase in engagement of the staff.
Compensation & Benefits
Conducts compensation benchmarks within the area labor market to monitor compensation and trends.
Conducts review of compensation plans for employees and supports process for group approval.
Communicates benefits, policy and other HR related information with the support of the HR regional team.
Ensures adequate documentation and processing of leaves (in alignment with the shared service team and school SLT).
Job Requirements
Bachelor's degree in Business Administration, Human Resources, or a related field.
Minimum of 5 years' experience as an HR Manager or HR Business Partner, with proven expertise in counselling and supporting international assignees, managing complex employee relations matters, and overseeing payroll processes.
In-depth knowledge of HR laws, regulations, and best practices.
Candidate must have knowledge of Colombian legislation.
Payroll knowledge is required.
The selected employee is expected to complete the Choice Theory training.
Strong proficiency in Microsoft Office tools (Excel, PowerPoint, and Word) for creating reports and presentations; exceptional cross-cultural, interpersonal, and communication skills, with the ability to engage effectively with diverse nationalities and cultures; advanced analytical skills, with the ability to measure, report, and interpret data to improve organisational or school performance; results‐oriented mindset, capable of aligning efforts to achieve defined KPIs; excellent time management skills, with flexibility to manage multiple priorities and functions; motivation to work in a purpose‐led sector.
Preferred: Experience working in a school or educational setting.
Preferred: Knowledge of visa processes and international assignee management.
Competencies
Communicate with Impact
Collaborate with Empathy
Make Considered Decisions
Embrace Change
Drive Growth
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📌 Human Resources Director - Rochester Colombia (Bogotá)
🏢 Nord Anglia Education
📍 Bogotá