Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1ni5

ResponsibilitiesProvide mentoring and support to team members to ensure a culture of empowerment, accountability and motivation exists within the teamConduct thorough research on Visa regulations and requirements, verifying and synthesizing information from credible sources, maintaining accurate and organized documentation.Work closely with Technical Solutions, Client Success Managers, Implementation Managers, Client Configuration teams, Licensing, and Sales to understand Client objectives and to seek out solutions.Advocate on behalf of all Visa Clients to internal stakeholder organizations including CS, Sales, Product, Systems,



Risk and Legal.Coordinate with other Visa teams to expedite the resolution and implementation of solutions to ensure that all Visa products and services operate at the highest level of performance.Maintain relationships with internal and external Clients to understand local market needs and trends, and gain insight on the need to enhance support approach.Clearly communicate complex information in both written and verbal form.The Analyst serves as an escalation point (available 24x7) for clients for all day-to-day support of all Commercial and Money Movement Solutions products, services, processing questions and issues and leads internal and external recovery efforts of product and/or processing.
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1ni5

📌 Trilingual Client Care Analyst (Bogotá)
🏢 Visa
📍 Bogotá