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Senior Customer Support Specialist (Onsite - Bogotá)We're looking for a Customer Support Specialist to deliver excellent service, handle customer inquiries, and support issue resolution across teams.What you'll doAssist customers with account inquiries and escalations.Communicate clearly and solve problems proactively.Collaborate with Product, Engineering, and other teams.Use tools like Zendesk, Jira, Confluence, and Salesforce.What we're looking forEnglish B2+ (comfortable with North American clients).
Strong communication and customer service skills.Problem‐solving mindset and ability to handle pressure.Experience with support tools (Salesforce is a plus).
Details100% onsite in Bogotá (North Point - Torre Krystal).
Great opportunity to work with top global tech companies.RequerimientosEducación mínima: Universidad / Carrera Cualificado.2 años de experiencia.Idiomas: Inglés.Conocimientos: Servicio al cliente, Atención al cliente.Palabras clave: servicio, service, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, kam, account, cuentas.SalarioSalario: ******* COP/MONTH.
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📌 Customer Service For Tech Account - Advanced English (Bogotá)
🏢 Sutherland Global Services
📍 Bogotá