Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1pm1
The Owner & Tenant Transition Specialist is responsible for managing the end-to-end onboarding experience for new property management clients once a sale is completed.
This role ensures owners, properties, and tenants are accurately set up in Rentvine and supporting systems, while providing consistent communication and guidance during the critical first weeks of the relationship.The position serves as the primary operational owner of onboarding execution, with a strong emphasis on accuracy, follow-through, and relationship building.Core ResponsibilitiesOwner OnboardingManage the onboarding process immediately after a new client signs with the companySend, track, and collect all required onboarding documentation, including Property Management Agreements (PMAs)Set up owners and properties in Rentvine,
ensuring accurate and complete data entryCoordinate bank account setup and verification for ownersServe as the primary point of contact for owners during the onboarding periodProvide structured touchpoints with owners over a three to four week onboarding window to guide them through the transition and establish trustTenant Onboarding & Property TakeoversManage tenant onboarding for new and existing tenant-occupied propertiesCoordinate the intake and verification of tenant data and lease documentationEnsure proper system setup for tenant records in RentvineSupport tenant transitions during property takeovers, including identifying and escalating common issues associated with inherited tenantsHelp minimize disruption to tenants while ensuring internal systems are fully aligned and accurateOnboarding Coordination & VisibilityMaintain visibility into onboarding status for each owner, property, and tenantIdentify gaps, delays, or risks in the onboarding process and proactively communicate themCoordinate handoffs with internal teams (leasing, accounting, maintenance) as needed to ensure readiness for new properties
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1pm1