Renewal Specialist (Medellín)

Renewal Specialist (Medellín)

30 may
|
Reconocida empresa
|
Medellín

30 may

Reconocida empresa

Medellín

Position SummaryThe Renewal Specialist will be responsible for renewing software contracts across Empresa confidencial's customer base.
This is a go-to-market role with sales oriented responsibilities.
The main goal is to drive contract renewal rates, support retention and identify upsell opportunities during the renewal process.
This is an in-office role.Key ResponsibilitiesDrive renewal conversations to increase renewal rates, support retention and identify upsell opportunitiesWork closely with Account Management to identify risk factors and support smooth renewal executionPartner with General Managers and Product teams to share customer feedback and support customer negotiations when neededEnsure renewals are accurately documented and properly forecastedBuild and maintain strong relationships with customers and partners to support contract resolution and renewal executionHelp improve the renewal process over time to increase retention and reduce churn
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📌 Renewal Specialist (Medellín)
🏢 Reconocida empresa
📍 Medellín

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