Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1tac

About the roleFinancial Crime Operations is at the forefront of Revolut's efforts to keep customers and their money safe.
Team members work directly with customers to resolve issues and flag potential concerns.
Using cutting‐edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.We're looking for a FinCrime Team Lead to support our Analysts in achieving top‐quality performance.
You'll take a solution‐oriented approach to handling customer and agent issues, looking to resolve them quickly and efficiently.What you'll be doingManaging a team of ***** FinCrime AnalystsManaging the daily performance of employees, ensuring productivity, quality, and adherence to SLA expectationsConducting regular 1:1s, team meetings,



and performance reviewsChallenging processes and procedures for continuous improvementRaising awareness of unusual trends in performanceSeeking to go above and beyond the role by taking ownership of difficult problems, resolving ongoing issues, and being a leader in the workplaceActing as a point of contact for law enforcement agencies in ongoing criminal investigations that originate from a SARWhat you'll needFluency in English and Spanish (C1+ level)1+ years of experience managing a team of 5+ FTEsThe ability to work well under pressure, manage multiple projects at once, and meet tight deadlinesAbility to communicate positively, clearly, and effectively with members of various internal teams, outside counsel, and regulatorsDemonstrated sound judgementAbility to work from the Bogota office
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1tac

📌 Fincrime Team Lead (Kyc) (Bogotá)
🏢 Revolut
📍 Bogotá