Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1vzc

Empresa confidencial is an equal opportunity employer.Job DescriptionThe Actimize Technical Support Engineer performs a wide range of duties including some or all of the following:Review and investigate issues raised by client and provide accurate guidance based on current documentation.Understand client software configuration and customizations done in the following programming languages: Java, JavaScript, SQL, XML to provide the right support.Be able to install, configure and customize solutions by following implementation guides and manuals.Reproduce client environment data, configuration and setup in order to investigate possible issues.Provide information by collecting, analyzing, and summarizing development and service issues.Utilize software engineering tools such as configuration management systems, build processes, and debuggers in the software development process.Collaborate and add value through participation in peer case reviews, providing comments and suggestions.Work with customer and ownership for issues collaborating with higher tiers for end-to-end resolution.Assist customers request assistance via many channels including phone, email, and various web contact methods (chat, e-Services).
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1vzc

📌 Nice - Actimize Support Engineer (Bogotá)
🏢 Empresa líder
📍 Bogotá