Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1x2x

Support Country Manager in account management of selected accounts to support the market strategy.
Sell KIL products (including Alpadia) through answering inbound calls and making outbound calls to follow up on enquiries and quotes.
Manage the Brazil leads pipeline to best maximize conversion rates.Key ResponsibilitiesSelling products through answering inbound calls and making outbound calls to follow up on enquiries and quotes in both English and PortugueseBuilding strong customer rapport through a high quality of written and oral communications and by demonstrating excellent product knowledgeOverseeing distribution of leads/ enquiries to selected agency accounts and thorough follow up on referred studentsTo work closely with selected agency accounts to maintain, strengthen and develop relationships.Be the first point of contract for selected agency accounts and helping on daily basis to quickly answer enquiries and quotes requests, follow up on requests and working closely with admissions teams to resolve any possible complaintsAttendance of student fairs and other events as required by Country Manager to best support country sales and marketing planCompleting all required administration and recording of sales through CRM system and other business systemsBuilding strong relationships with team members and providing versátil and prompt support at all timesThe relevant Country Manager will define additional responsibilities and key measurement criteriaSkillsHave experience selling in both Portuguese/English in a tele sales roleDemonstrate ability to build rapport, handle objections and close salesExperience working in an office admin and relationship management roleExcellent communication skills with both oral and written fluency in English and PortugueseAbility to negotiate and overcome objectionsCompetent computer skills, Excel,



Word and PowerPointGood organizational skillsAbility to work on own initiative and as part of a teamAbility to work under pressure and to tight deadlines when requiredAttention to detail and accuracySalesforce experience would be an advantageAttributesExcellent team player, contributes ideas for the success of the teamTenacious and resilient, can quickly bounce back from setbacks, keeps positive and maintains focus on the end goalAdaptable and flexible, can cope well with changeEfficient and organizedTrustworthy, dependable, and reliableAdaptable approach to working, including shift workCustomer CareBuilds rapport quickly, friendly, and with a professional telephone mannerProvides solutions based on identification and understanding of customer needsRight first time; provides the right solution at first point of contactTakes ownership and accountability through to resolutionCultureContributes to a success culture within the team that is recognized in the industry as leading the way in customer service excellenceActively puts forward ideas and recommendations to continuously improve the customer experience or business performancePassionate about Kaplan international productsDisplays a positive, can-do attitudeBachelor's Degree or equivalent, preferably from a Portuguese-speaking country or acceptable experience in lieu of education: two years of experience for every year of formal education requiredNative fluency in Portuguese, and second language fluency in English, both oral and writtenBe "Results Oriented" and display a track record of delivering against aggressive targetsPrevious experience in field sales, cold calling and dealing with clients directly (presentations, product knowledge) would be highly valuablePhysical RequirementsSittingStandingWalkingClimbingLifting up to 50+ poundsPullingPushingCarryingGraspingReachingBendingVisual Acuity - Color DeterminationSpeakingListeningLocationBogotá, COLEmployee TypeEmployeeJob Functional AreaSales
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1x2x

📌 Sales Executive (Bogotá)
🏢 Kaplan
📍 Bogotá