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Job Description Summary
MUSC Accel Health is located in Columbia Northeast and is an annual subscription program connecting patients with a doctor specializing in primary care.
The physician and support team will focus on preventive medical care and create wellness plans customized to patients' unique needs while enhancing the patient experience by providing a high level of customer service.
This dedicated partnership between patients and their physician includes convenient and immediate attention through same-day or next‐day appointments, customized wellness plans, personalized care, direct access to physician and referral management to specialty care.
Job Description
Greets and welcomes patients and families in person or on the telephone.
Optimizes the patients' experience through exceptional customer service and clinic efficiency.
Maintains scheduling based on templates, patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively.
Collects membership fees, co‐pays and prior patient balances.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Position also involves customer service, message distribution, ancillary scheduling and referrals management.
Ability to interact with medical professionals and other care team members from diverse cultures and backgrounds.
Minimum Education and Experience




High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor's degree.
Benefits
Health, dental, vision, and life insurance
Employer Sponsored Retirement Plan
Paid time off and extended sick leave
Paid Parental Leave
Disability insurance plan options
Continuous professional and clinical training
Competitive pay
Annual Merit Increase
Wellbeing resources
Tuition Reimbursement
Employee perks and discounts
Employee referral program
Adaptable schedule options
Certification incentive program
Physical Requirements
Ability to perform job functions while standing.
(Frequent)
Ability to perform job functions while sitting.
(Frequent)
Ability to perform job functions while walking.
(Frequent)
Ability to climb stairs.
(Infrequent)
Ability to work indoors.
(Continuous)
Ability to work from elevated areas.
(Frequent)
Ability to work in confined/cramped spaces.
(Infrequent)
Ability to perform job functions from kneeling positions.
(Infrequent)
Ability to bend at the waist.
(Frequent)
Ability to squat and perform job functions.
(Infrequent)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders.
(Frequent)
Ability to reach in all directions.
(Frequent)
Possess good finger dexterity.
(Continuous)
Ability to fully use both legs.
(Continuous)
Ability to fully use both hands/arms.




(Continuous)
Ability to lift and carry 15 lbs.
unassisted.
(Infrequent)
Ability to lift/lower objects 15 lbs.
from/to floor from/to 36 inches unassisted.
(Infrequent)
Ability to lift from 36 inches to overhead 15 lbs.
(Infrequent)
Ability to maintain ***** vision, corrected, in one eye or with both eyes.
(Continuous)
Ability to see and recognize objects close at hand or at a distance.
(Continuous)
Ability to match or discriminate between colors.
(Continuous) (Selected Positions) Ability to determine distance/relationship between objects; depth perception.
(Continuous)
Ability to maintain hearing acuity, with correction.
(Continuous)
Ability to perform gross motor functions with frequent fine motor movements.
(Continuous)
Ability to work in a latex safe environment.
(Continuous) *Ability to maintain tactile sensory functions.
(Frequent) * (Selected Positions) * Ability to maintain good olfactory sensory function.
(Frequent) *(Selected Positions) * Ability to be qualified physically for respirator use, initially and as required.
EEO Statement
The Medical University of South Carolina is an Equal Opportunity Employer.
MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.
All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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