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Junior Cisco Wireless Support Engineer - Associate Connectivity & Network Engineer WirelessLocation: BogotaYour RoleProvide technical support for network connectivity and performance issues involving Cisco devices.Assist customers by troubleshooting basic incidents, ensuring clear and service-oriented communication.Monitor network status and escalate issues when necessary.Document activities, troubleshooting steps, and solutions.Collaborate with internal teams to ensure an excellent customer experience.Your Profile1-2 years of experience in technical support, help desk, NOC, or customer support roles (customer service experience is also valid).
Strong knowledge of Cisco networking technologies (Wireless or LAN Switching).
Understanding of general networking concepts and connectivity fundamentals.Strong problem-solving skills and the ability to work in a fast-paced environment.Excellent communication skills and customer orientation.English level B2 or higher (required).
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b1zmn