Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b2287
Role DescriptionWe are seeking a highly organized and detail-oriented individual to join our team as a Workforce Management Specialist.
In this role, you will oversee scheduling, attendance, and staffing needs across our Operations Department.ResponsibilitiesInvestigate staffing needs and staff accordingly (opened/closed gaming tables) and assist in new employee onboarding.Schedule Coordination – Investigate daily staffing needs and staff the studios accordingly.
Organize, coordinate, and supervise working schedules and rotations at gaming tables, ensuring smooth operational flow and attendance.HR Collaboration – Work closely with the HR department and Team Managers to handle time‐off requests, approve schedules, and ensure all positions are filled to meet staffing requirements.Reporting and Administration – Create daily staffing reports, verify work hours, time‐off requests, and repair schedule inconsistencies, and manage various administrative tasks as directed by Supervisors or Management.Staffing Plans – Design, develop, and maintain effective staffing plans to ensure adequate coverage for all business units.Attendance Tracking – Monitor and track attendance,
ensuring adherence to schedules and compliance with regulatory requirements.Shift Preparation – Prepare and manage studio rotation files for incoming shifts to ensure seamless transitions.QualificationsOrganizational Skills – Exceptional ability to manage and coordinate schedules, rotations, and staffing needs efficiently.Technical Proficiency – Proficiency in Microsoft Excel and experience with workforce management software.Minimum of 6 months in a similar role, with the ability to work independently and manage multiple tasks.Strong verbal and written communication skills in both English and Serbian.Willingness to work within 24/7 shift patterns.Understanding of local labor laws and regulations relevant to staffing and scheduling.Nice to HaveExtensive experience with workforce analytics tools and familiarity with advanced workforce analytics and forecasting tools.BenefitsCompetitive salary.Additional earnings for each successful new employee referral to ARRISE.An exceptional studio space in a modern office building in Bogota.International work environment.Opportunities for advancement to higher positions in online casino.
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b2287