Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b23hb

The Account Manager is responsible to acquire, maintain, and optimise business relationships and partnerships to achieve business KPI's.
This will be by building relationships, increasing loyalty, and providing customers with the most relevant, personalised, and rewarding experience in a sustainable way.
Minimum 2 years of experience in iGaming (Account Management or similar client‐facing role).
Liaising with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives
Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise
Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met
Representing the entire range of the Company's products
Distributing and presenting information to customers about upcoming game releases and opportunities
Establishing and maintaining effective key account relationships
Act as an intermediary between internal departments and customers
Acting as an escalation point for customers for any issues, and drive resolution action
Providing root‐cause analysis, driving continuous improvement and execution of solutions
Proactively assessing, clarifying,



and validating customer needs on an ongoing basis
Ensuring the timely and successful delivery of Company solutions according to customers' needs and objectives.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.
Sound commercial awareness and knowledge of business development
Demonstrate a clear knowledge of how to generate results in a complex commercial environment
Experienced at effective client management
Proven team management capabilitiesBe analytical with the ability to think strategically
Have a genuine passion for sales, negotiation, decision‐making, and problem‐solving
Educational background in a related field would be preferred
Strong communication and written ability in Englisha strong command of spoken
Proficiency with Microsoft Office Suite, such as Excel and PowerPoint
Be presentable, willing to travel and work outside of normal office hours
Any other ad hoc duties related to the role
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b23hb

📌 Account Manager (Medellín)
🏢 Evolution Gaming
📍 Medellín