30 may
|
Solvo
|
Medellín
Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b23rq
Job TitleSchedulerScheduleMonday to Friday and Saturday or Sunday, 8am to 5pmExperience RequiredMinimum 3 yearsJob OverviewWe are seeking a highly organized and proactive Legal Assistant / Scheduler to support operations by coordinating client and caregiver relationships while ensuring a high‐quality service experience.
This role plays a critical part in managing schedules, handling communications, and supporting administrative and payroll processes in a fast‐paced environment.Key ResponsibilitiesAnswer phone calls and respond to inquiries in a professional and upbeat manner.Serve as a liaison between caregivers, clients, and office management.Coordinate and schedule day‐to‐day caregiver assignments.Ensure accurate intake and handling of referrals and service requests.Maintain ongoing communication with clients and staff to evaluate service quality.Assist with sales, marketing, and public relations activities.Handle payroll‐related tasks, including verifying timesheets, updating telephony records, and supporting payroll data entry.Maintain accurate documentation and personnel records (ClearCare/WellSky preferred).
Monitor scheduling systems and ensure proper caregiver‐client matching.Perform on‐call coordination duties when required.Support general office coordination activities.Core CompetenciesStrong verbal communication skills.Excellent organizational and multitasking abilities.Customer‐focused mindset.Sound judgment and decision‐making.Adaptability and stress management.Resourcefulness and problem‐solving skills.Positive and professional attitude.QualificationsMinimum 3 years of experience in scheduling, administration, or similar roles.Background in healthcare or home care services preferred.Experience with scheduling systems (WellSky is a plus).
Strong customer service experience.Ability to thrive in a fast‐paced, high‐volume environment.What We're Looking ForCan handle multiple priorities under pressure.Demonstrate strong interpersonal skills.Maintain professionalism in all interactions.Bring a proactive and solution‐oriented approach.
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b23rq
📌 Agendador De Citas Bilingue (Medellín)
🏢 Solvo
📍 Medellín