Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b23x7

Job DescriptionEmpresa confidencial is an equal opportunity employer.ResponsibilitiesReview and investigate issues raised by clients and provide accurate guidance based on current documentation.Understand client software configuration and customizations in Java, JavaScript, SQL, and XML to provide the right support.Install, configure, and customize solutions by following implementation guides and manuals.Reproduce client environment data, configuration, and setup in order to investigate possible issues.Provide information by collecting, analyzing, and summarizing development and service issues.Utilize software engineering tools such as configuration management systems, build processes, and debuggers in the software development process.Collaborate and add value through participation in peer case reviews, providing comments and suggestions.Work with customers and ownership for issues, collaborating with higher tiers for end-to-end resolution.Assist customers with requests for assistance via phone, email, and various web contact methods (chat, e-Services).
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Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b23x7

📌 Nice - Actimize Support Engineer (Bogotá)
🏢 Importante Empresa Del Sector
📍 Bogotá