Collections Specialist (Bogotá)

Collections Specialist (Bogotá)

30 may
|
Zelh
|
Bogotá

30 may

Zelh

Bogotá

At this point, Zelh is looking for a Collections Specialist to join our team.As a Collections Specialist, you will assist our clients in keeping their balances current and resolving any payment or accounting issues they may encounter.
The primary duties and responsibilities of this role include making outbound calls to existing clients who have past due invoices, answering incoming calls regarding accounting inquiries, and working with clients to obtain payment in full on past due balances.Duties and ResponsibilitiesMake outbound calls to inform Debtors of overdue accounts and outstanding balancesCollect payments on current and past due invoicesWork personal account portfolio to keep outstanding balance within company goalDocument all customer communications clearly and accuratelyUtilize computer systems to research customer history and resolve issuesPerform other related duties as assignedRequirementsPrevious collections experience appreciatedExcellent customer service skillsEffective verbal and written communication skillsFast and accurate data entry skillsStrong attention to detail and thoroughnessAbility to multi-task and problem solve effectivelyBilingual (English/Spanish) a plusWorking ConditionsWork schedule: Mon-Frid, 7:00- 3:00 MSTCompetitive Salary in USD10+ business days of paid time off, 15 after 2 years, 7 days of Public Holidays, 3 sick leavesEquipment provided
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📌 Collections Specialist (Bogotá)
🏢 Zelh
📍 Bogotá

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