Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b251g

Contract TypeBrick and MortarLocationBogotá - BogotaDate Published**********Job IDREF****FCompany DescriptionSutherland is seeking a reliable and detail-oriented person to join us in as Actimize Support Engineer.
We are a group of driven and hard-working individuals.
If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionPrioritise, schedule, and administer all Updates, Upgrades and Major software releases in accordance with the Company Release Policy and contractual terms governing release policy with the customerRecord, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken,



through to final resolutionEvaluate documented resolutions and analyse trends for ways to prevent repeated future problemsDevelop and document change requests capturing all customer requirementsTest fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved using standard testing methodologiesAvailability to work on a Hybrid model in Bogota (3 days at home 2 days at the office - TK North Point)Required ExperienceExcellent verbal and written communication skills in English.At least 2 year in technical support facing customers and resolving issues.Fast learner with ability to educate her/himself on relevant technologiesTechnical development/debugging and diagnosis skills (e.g. coding, scripting, etc.).
Excellent organizational skills, ability to set own task lists and timelines.Ability to work in a team.Demonstrated interest and ability to communicate across technology and business boundaries.Bachelor's degree in computer science (or equivalent)Additional InformationWe offer you: Undefined term contract with great benefits (Premium healthcare, life insurance, internet bonus, sodexo bonus and much more)
#J-*****-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.co/empleo/1b251g

📌 Java Applications Support Pipeline (Bogotá)
🏢 Sutherland
📍 Bogotá