Customer Support Specialist (English (Bogotá)

Customer Support Specialist (English (Bogotá)

30 may
|
WOW24-7
|
Bogotá

30 may

WOW24-7

Bogotá

We are currently looking for a Customer Support Specialist for an international company in the smart technology and e-commerce industry, focused on innovative wearable products that combine audio technology and AI-powered features.RequirementsEnglish and Spanish proficiencyMinimum 1+ year of experience in e-commerce or retail customer supportExcellent written and verbal communication skillsStrong accountability and ownership mindsetAbility to work independently and follow procedures carefullyGood organizational and problem-solving skillsCSR: 1 year (Preferred)ResponsibilitiesProvide customer support through different communication channelsAct as an escalation point for the support teamSupport teammates with product and process-related questionsMaintain and update internal knowledge base documentationCoordinate with external vendors when requiredWork ScheduleMonday to Friday, 9-hour shift including a 1-hour break during business hours.
No weekends.Job TypeFull-time
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📌 Customer Support Specialist (English (Bogotá)
🏢 WOW24-7
📍 Bogotá

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