Bogota
- Junior Cisco Wireless Support engineer - Associate Connectivity & Network Engineer Wireless
Job DescriptionYour Role
- Provide technical support for network connectivity and performance issues involving Cisco devices.
- Assist customers by troubleshooting basic incidents, ensuring clear and service-oriented communication.
- Monitor network status and escalate issues when necessary.
- Document activities, troubleshooting steps, and solutions.
- Collaborate with internal teams to ensure an excellent customer experience.

Your Profile
- 1-2 years of experience in technical support, help desk, NOC, or customer support roles (customer service experience is also valid).
- Strong knowledge of Cisco networking technologies (Wireless or LAN Switching).




- Understanding of general networking concepts and connectivity fundamentals.
- Strong problem-solving skills and the ability to work in a fast-paced environment.
- Excellent communication skills and customer orientation.
- English level B2 or higher (required).

LI-FO1
LI-Hybrid
- Ref. code- 409967-en_US- Posted on- 16 Feb 2026- Experience level- Experienced Professionals- Contract type- Permanent- Location- Bogota- Business unit- Engineering and RandD Services- Brand- Capgemini Engineering- Professional communities- Products & Systems Engineering

📌 Junior Cisco Wireless Support Engineer - Associate Connectivity & Network Engineer Wireless (Bogotá)
🏢 Capgemini
📍 Bogotá