Schedule: Monday – Friday, 9:00 AM – 5:30 PM PST

About the Role

We are seeking a detail-oriented and highly organized Records Clerk to join our legal team. In this role, you will serve as a critical link between internal staff, opposing counsel, medical providers, and other outside parties — ensuring that the records process runs efficiently, accurately, and on time. This is an excellent opportunity for a motivated individual who is eager to grow into a senior-level position and take ownership of a high-impact workflow.

Key Responsibilities

Subpoena Management

- Place and track subpoena orders for medical, employment, and other relevant records
- Review incoming subpoenas from opposing counsel and coordinate timely, compliant responses
- Monitor deadlines and follow up to ensure records are received and logged without delay

Workflow Auditing & Process Oversight

- Conduct regular audits of the records request pipeline to identify bottlenecks and ensure SLA compliance
- Maintain and update tracking systems (spreadsheets, case management software) to reflect real-time status of all requests
- Identify process gaps and proactively recommend improvements to increase efficiency

Communication & Coordination

- Serve as the primary point of contact for outside vendors, custodians of records, and opposing counsel
- Collaborate closely with attorneys, paralegals, and case managers to prioritize and fulfill records needs
- Draft and send professional correspondence related to records requests, follow-ups, and objections

Data Management & Reporting

- Maintain accurate and organized records logs; ensure all documentation is properly filed in the case management system
- Generate regular reports on outstanding requests, turnaround times, and audit findings
- Ensure strict confidentiality and compliance with applicable privacy laws (HIPAA, CCPA,



etc.)

What We’re Looking For

- Strong written and verbal communication skills — you can clearly convey status updates, ask the right questions, and professionally navigate pushback from outside parties
- Process-driven mindset — you think in systems, love a good checklist, and get satisfaction from a well-run workflow
- Data-oriented approach — you track everything, spot trends in your data, and use numbers to tell a story about what’s working and what isn’t
- High attention to detail with the ability to manage multiple active matters simultaneously
- Proactive, self-starter attitude — you don’t wait to be told something is falling behind
- Comfortable working in a fast-paced legal environment with shifting priorities
- Growth mindset — you’re looking for a role where you can take on more responsibility and develop into a senior-level contributor

Qualifications

- 1 year of experience in a legal, administrative, or records management role (workers’ compensation or personal injury background is a plus)
- Proficiency with case management software and/or document management platforms
- Proficient in Microsoft Office Suite (Excel, Outlook, Word); experience with legal software a plus
- Associate’s or Bachelor’s degree preferred, but equivalent work experience will be considered

Job Type: Full-time

Application Question(s):

- Are you bilingual in English and Spanish? Are you able to read, write, and communicate effectively in both languages?
- Can you describe your experience handling legal or medical records, such as organizing files, processing subpoenas, managing releases and authorizations, or maintaining discovery logs?
- In a records or administrative role, how have you managed multiple cases or deadlines at the same time while ensuring accuracy and confidentiality?

Work Location: Remote

📌 Asistente Legal - Records Clerk (Workers Compensation) (Colombia)
🏢 Abramson Labor Group
📍 Colombia