Chapinero, Colombia | Posted on 07/29/2026

We are seeking an experienced Microsoft Dynamics 365 Sales Solutions Leader to spearhead business development, solution consulting, and enterprise-level CRM transformation initiatives.

This role will drive customer success from pre-sales through implementation and serve as

a trusted advisor to customers pursuing digital sales and customer engagement

Key Responsibilities:

Business Consulting & Requirements Definition

- Understand customer sales, marketing, and customer engagement processes and identify transformation opportunities.
- Lead requirements gathering sessions and translate business needs into Dynamics
- Facilitate workshops with business stakeholders, end users, and executive sponsors.
- Define solution scope, roadmap, and implementation strategy for enterprise customers.
- Coordinate business consultants, functional consultants, solution architects, developers, and customer stakeholders.
- Manage project scope, schedule, budget, risks, and customer expectations.
- Ensure successful project delivery while maintaining high customer satisfaction.

Solution Delivery & Support Governance

- Oversee Dynamics 365 Sales deployment, integration, testing, and adoption activities.
- Establish support and operational governance models.
- Coordinate general teams across multiple regions and time zones.
- Serve as an escalation point for critical customer issues and delivery challenges.

Requirements

Required Qualifications:

Experience

- 8+ years of experience in CRM consulting, enterprise application implementation,




- 5+ years of hands-on experience with Microsoft Dynamics 365 Sales projects.
- Proven experience leading enterprise CRM implementation projects.
- Strong background in business process analysis, requirements definition, and
- Experience in consulting firms, system integrators, or enterprise software providers preferred.

Microsoft Dynamics 365 Expertise

- Deep understanding of Microsoft Dynamics 365 Sales capabilities and
- Experience with:

Experience with:

- Lead-to-Opportunity Management
- Account & Contact Management
- Forecasting & Reporting
- Power Platform (Power Apps, Power Automate)

- Experience integrating Dynamics 365 with Microsoft 365, Teams, Power BI, and ERP systems.
- Familiarity with Microsoft Azure ecosystem and Copilot for Dynamics 365 is highly

Leadership & Communication

- Strong consulting and executive presentation skills.
- Ability to engage with C-level stakeholders and business leaders.
- Demonstrated project leadership and customer-facing experience.
- Strong negotiation, problem-solving, and team leadership capabilities.

Language & Availability

- Professional-level English communication skills.
- Ability to work effectively across multiple time zones.

Preferred Qualifications

- PMP, Agile, or Scrum certifications.
- Knowledge of manufacturing, distribution, logistics, or professional services industries preferred (not required).

Critical Capability Gaps This Role Will Fill

- Enterprise CRM solution architecture and requirements definition
- Dynamics 365 delivery leadership and best practices
- Global support and operational governance for Dynamics 365 environment

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📌 Microsoft Dynamics 365 Sales Solution Lead 1807 (Localidad de Chapinero)
🏢 Softgic S.
📍 Localidad de Chapinero