Ramp is hiring an Associate Manager to lead the frontline of our CX team, focusing on live phone support and ensuring high standards across chat and email. You will coach agents, manage performance metrics, and drive adoption of AI-powered workflows in a fast-growing, collaborative environment.
This role emphasizes operational discipline, measurable coaching impact, and the ability to adapt as processes and tools evolve.
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📌 CX Team Lead — AI-Driven Frontline Support (Colombia)
🏢 Empleora
📍 Colombia
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