We are partnered with a leading provider of premium online gaming software solutions, renowned for its extensive portfolio of proprietary Live Casino games. Since its inception, the company has successfully launched more than a dozen Live Dealer studios across the globe and continues to drive innovation and growth within the industry.

As part of its next phase of expansion, the business is launching a brand-new studio in Medellín and is seeking an experienced Studio Operations Manager to play a pivotal role in its success.

The Role

This is a high-impact leadership position responsible for overseeing the day-to-day operations of a live streaming studio, ensuring stable and uninterrupted 24/7 performance. You will lead large on-site teams through multiple management layers and take ownership of operational execution, people leadership, and service quality.

Working closely with technical and central operations teams, you will also play a key role in supporting studio growth, expansion initiatives, and continuous operational improvement.

Key Responsibilities

Operations Management




- Manage, oversee, and lead a team of managers to ensure the smooth and uninterrupted operation of the 24/7 Live Streaming Studio.
- Direct teams to ensure continuous operation of the production facilities while meeting the company’s SLA requirements.
- Ensure operations align with company objectives, support continuous improvement initiatives, and consistently drive new achievements.
- Oversee facility-based projects related to the launch and expansion of studios.
- Manage project timelines, budgets, and roadmaps in coordination with relevant teams.

People Management & Performance
- Lead and maintain accountability for work across all studio teams, including the Support Manager and Support Operations team.
- Own team scheduling and shift rotations, ensuring optimal coverage, balanced workloads, and alignment with operational demands.
- Drive performance outcomes across all teams, shifts

📌 Studio Operations Manager (Medellín)
🏢 Bullfinch Recruitment
📍 Medellín