UPS is seeking a LATAM Healthcare Customer Care Representative for a remote position based in Medellín or Bogotá. The role focuses on delivering one-to-one service for UPS Healthcare accounts across Latin America, in English, Spanish, or Portuguese.
You will analyze and resolve issues, coordinate with internal teams, and maintain ownership of customer situations through resolution and follow-ups. Availability is Monday to Friday, 6AM to 8PM, 42 hours per week, with permanent employment.