Key Responsibilities

- Maintain, organize, and update digital client files within our cloud-based case management software.
- Manage attorney calendars, schedule depositions, client meetings, and mediations, and track strict court deadlines.
- Act as a primary point of contact via phone and email; conduct initial client screenings, collect basic intake information, and route inquiries appropriately.
- Order, track, and follow up on essential case records (medical records, billing statements, police reports, and insurance details).
- Handle e-filing with courts, draft standard administrative correspondence, manage digital mail, and assist with basic invoice or billing entry.

Requirements

- Advanced English proficiency (C1 or higher).
- Availability to work on site in Medellin.
- Minimum of 1-2 years of experience in an administrative/legal role.
- High proficiency with cloud-based collaboration tools (e.g., Zoom, Slack, Microsoft Teams, SharePoint, or Google Workspace) and digital phone systems.




- Hands-on experience with legal case management software (e.g., Clio, Filevine, Smokeball, or similar platforms).
- Exceptional written and verbal communication skills with a professional, empathetic phone demeanor.
- Laser-sharp attention to detail and the ability to prioritize tasks independently without direct daily supervision.

Preferred Qualifications

- Prior experience working in a Personal Injury law firm (plaintiff or defense).
- Understanding of the medical records collection process, medical terminology, and requesting balances/liens.
- Experience communicating with auto insurance adjusters to open claims, check coverage limits, or request property damage updates.

Benefits

- Full-time Colombian employment contract.
- Colombian public holidays.
- Vision care allowance.
- Prepaid medical coverage through SURA.
- Longevity bonuses.
- And much more!

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📌 Legal Assistant (US Experience) (Medellín)
🏢 Provana
📍 Medellín