Responsibilities
- Delivers product training programs while adhering to designated training materials and schedules.
- Delivers and supports program training and miscellaneous training.
- Acts with a sense of urgency when modifications are needed with respect to training materials or programs, and provides necessary feedback to the Learning Manager.
- Participates in the creation, design, and implementation of training materials, training agendas, etc.
- Creates a positive learning environment to promote high employee morale amongst trainees.
- Assesses the readiness of associates and staff in training to perform job functions.
- Maintains current knowledge of all company and account‑specific policies, procedures, systems, and products.
- Contributes to the ongoing improvement processes within the business and our Clients.
- Performs all other duties as assigned by Learning Experience Manager including but not limited to new hire training, ongoing training, training reporting,



support to operations, queue time, and site‑level training.

Benefits

Competitive industry salaries and comprehensive benefits packages.

DEI & EEO Statement

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

📌 Learning Experience Architect (Barranquilla)
🏢 Taskus
📍 Barranquilla