Robots & Pencils is seeking a Jira Platform Developer to design, optimize, and extend an enterprise-scale Atlassian ecosystem supporting more than 45,000 users across 900 Jira and Confluence instances. This role combines platform development, system integration, and process automation to build scalable, resilient systems that enable delivery of excellence.

As a systems and delivery engineer, you’ll partner with platform administrators, developers, and PMO teams to modernize existing configurations, automate key workflows, and implement governance frameworks that drive efficiency and sustainability. You’ll play a critical role in transforming a complex, fragmented toolset into a unified, high-performance platform for enterprise collaboration and execution.

Key Responsibilities

Platform Engineering & Development
- Design, develop, and deploy advanced automation and integration solutions across Jira Software, Jira Service Management, and Confluence.
- Extend platform functionality through scripting, APIs, and marketplace apps (e.g., ScriptRunner, Automation for Jira).




- Implement modular, reusable configurations that scale across hundreds of projects and teams.
- Collaborate with administrators to streamline project setup, configuration, and maintenance workflows.
- Build and maintain reusable templates, connectors, and governance modules for faster and more consistent delivery.

Process Automation & Optimization
- Translate complex delivery and ITSM processes into maintainable, automated Jira workflows.
- Identify and remove friction points, reducing manual intervention across project lifecycles.
- Develop dashboards, metrics, and analytics to improve visibility and decision-making.
- Support initiatives to consolidate and rationalize redundant workflows, statuses, and custom fields.

System Integration & Governance
- Engineer integrations between Jira, Confluence, and other enterprise systems (e.g., GitHub, ServiceNow, Slack).
- Establish governance frameworks for

📌 Jira Platform Developer (Colombia)
🏢 Robots and Pencils
📍 Colombia