- CRM , Hospitality Management , Stakeholder Management

About our Client
Our client is a dynamic force in the Miami hospitality scene, redefining the standard for luxury short-term rentals and property management. They don’t just manage properties; they curate exceptional experiences for guests and build powerful, profitable partnerships with their international investors. With a growing portfolio of over 300 high-end properties, their success is rooted in a unique fusion of cutting-edge technology, hands-on hospitality, and deep real estate expertise. They are a team of innovators and problem-solvers, driven by a shared commitment to excellence, integrity, and the success of our people and our partners.
Role Overview
Our client is looking for a strategic and empathetic Owner Relations Manager to become the trusted partner for their property owners. This role is pivotal in translating property performance into owner confidence and long-term loyalty. You will be the central link between their owners and the operational engine of our client,



entrusted with not only communicating financial results but also providing strategic counsel to grow their investments. The idóneo candidate is a proactive and analytical relationship-builder who thrives on delivering impeccable service and driving mutual success. Your mission will be to ensure every owner feels valued, heard, and confident that their asset is in expert hands.
Key Responsibilities
Owner Relationship Management
- Serve as the primary point of contact for all assigned property owners, ensuring consistent, timely, and proactive communication.
- Build long-term, trust-based relationships focused on transparency, performance, and partnership.
- Anticipate owner needs and deliver solutions that enhance satisfaction and retention.

Performance & Financial Oversight
- Monitor property performance KPIs including occupancy, revenue, ADR, and profitability.
- Provide owners with clear monthly reports, performance insights, a

📌 Owner Relations Manager (Bogotá)
🏢 Gold Media Tech
📍 Bogotá