Overview

AWS Global Field Operations (GFO) provides the best end-to-end support for AWS products and services in non-traditional environments including Outposts Services. GFO brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or customer on-premises facility and edge sites. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience.

Role Summary

We are looking for a GFO Technician who is an experienced and highly motivated Data Center Technician to install and support AWS deployments in non-traditional environments. As a GFO technician, you will maintain and operate the world’s largest cloud computing infrastructure across a number of local and remote locations across Americas.

Key Responsibilities
- Build relationships & solve problems – Partner with internal teams and customers to develop innovative solutions, conducting day-to-day business both internally and externally.




- Conduct site assessments – Evaluate various facilities to proactively prepare for the onsite installation of AWS equipment.
- Install & provision AWS infrastructure – Deploy, expand, and provision AWS equipment at third‑party premises, data centers, and non‑traditional environments, including work at height when required.
- Troubleshoot & maintain networks – Perform network testing, break/fix, decommissioning, and resolve complex installation and configuration issues.
- Drive preventive strategies & customer experience – Proactively identify and implement initiatives that prevent support issues and enhance the overall customer experience.
- Travel & physical requirements – Travel up to 30% between locations to install, service, and retrieve equipment; regularly lift up to 18 kg (team lifts up to 30 kg).
- Lead projects & develop SOPs – Lead or participate in cross‑functional projects (large‑DC installations, integral initiatives) and

📌 Global Field Ops Technician, GFO AMER (Bogotá)
🏢 Amazon Web Services (AWS)
📍 Bogotá