At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers.
What You’ll Do
- Support operations organization by ensuring operational data is correct, and users are set up correctly to use the operating systems.
- Run quality assurance and data audit activities to ensure data is accurate and updated.
- Manage process-based customer needs on behalf of the operations team, such as payments, alcohol applications, tobacco licenses, health permits, etc., liaising with external counsel as required.
- Train the operations team on the use of systems, acting as the key interface with the team via phone and email support in a professional and efficient manner.
- Support other activities within Business Operations as required.
What We’re Looking For
- Ability to think strategically and act tactically; you enjoy rolling up your sleeves and making things happen.
- Excellent communication and project management skills.
- Entrepreneurial, resourceful, and comfortable with ambiguity.
- Passion for food, startups, or improving the future of office-based culture.
Why join us
- Drive real impact: Be part of building the operational engine behind a fast-growing startup that’s redefining how work gets done.
- Own your city: Take full ownership of your city’s performance and see the direct results of your ideas and execution every single day.
- Work with purpose: Join a mission-driven team focused on making the workplace experience better for thousands of people.
- Grow with us: At Picnic, there’s room to grow—personally and professionally—as we scale and take on new challenges together.
What Else You Need To Know
This role is based in our Bogotá office location. As a company dri
📌 Bogotá City Operations Lead
🏢 Picnic
📍 Bogotá