Service Reliability Engineer
Location: Bogotá
Open to SRE's with different technical backgrounds and all levels of experience, including cloud-native, platform, and application-focused reliability engineering.
Summary of the role
We are looking for Site Reliability Engineers (SREs) to join our integral teams supporting mission‑critical airline platforms and systems. In this role, you will focus on ensuring system reliability, availability, scalability, and performance, while driving automation and operational excellence across distributed environments. You will collaborate with globally distributed teams in a follow‑the‑sun model, supporting production systems and continuously improving reliability and operational processes.
Key Responsibilities
- Reliability & Production Operations: Ensure high availability, scalability, and resilience of production systems; Conduct incident, problem, and change management following ITIL practices; Perform root cause analysis (RCA) and drive resolution of production issues; Support systems across multiple environments (test, staging,



production); Participate in on‑call / follow‑the‑sun rotations.
- Automation & Reliability Engineering: Automate repetitive operational tasks, deployments, and recovery processes; Improve system reliability through engineering solutions; Contribute to continuous improvement of operational processes and efficiency; Support implementation of deployment strategies (e.g., blue/green, canary).
- Observability & Performance: Build and enhance monitoring, alerting, and observability frameworks; Improve visibility across metrics, logs, and traces; Track and improve SLOs/SLAs and system performance; Perform proactive reliability analysis and capacity planning.
- Infrastructure & Platform Reliability: Operate and support systems across cloud and on‑prem environments; Work with containerized and distributed systems; Support Linux and/or Windows‑based environments; Contribute to system architecture improvements, res

📌 Service Reliability Engineer (Colombia)
🏢 1083 Amadeus IT Group Colombia
📍 Colombia