Job Description
This role acts as a strategic insights partner and product expert across Precision Solutions, TDLinx, and Localization solutions. It owns end‑to‑end consulting, onboarding, enablement, and high‑impact analysis that help clients solve real business challenges. The position blends client leadership, analytics/storytelling, product training, and AI‑enabled process optimization, while mentoring and elevating best practices across the organization.
What You’ll Do
- Client Partnership & Strategic Advisory across Localization Product Suite
- Serve as a trusted advisor to clients and internal stakeholders; translate complex data into clear, actionable recommendations that influence decisions.
- Lead internal and client‑facing conversations and workshops; challenge and refine business questions to reach the right solution.
- Design and deliver engaging product training (live and virtual) that demonstrates real‑world use cases and accelerates time‑to‑value.
- Lead internal SME certification programs for associates; coach teams on Localization tools and practices.
- Create reusable workflows, macros, and operational frameworks that drive scale and consistency.
- Stay current on product roadmaps and industry trends; provide feedback loops to product teams and help socialize new features.
- Connect Analytics & Activation (Route‑to‑Market) concepts to localization decisions (e.g., coverage design, territory planning, network optimization, site selection).
- Manage a portfolio of clients, ensuring on‑time, high‑quality delivery; enforce process standards, QA, and RACI.
- Coordinate cross‑functional efforts (Sales, CS, Modeling, Product) and support sign‑off.
- Support renewals and expansions by identifying lead opportunities, strengthening value stories, and partnering with Account Directors/Sales.
- Maintain strong product health via consistent touchpoints and proactive recommendations with internal and external clients.
Qualifications
Education
- Bachelor’s d
📌 Analytic Lead (Bogotá)
🏢 Nabla
📍 Bogotá