The Filling & Packing Service Engineer – Automation is responsible for providing expert automation and controls support during service interventions, maintenance activities, troubleshooting, and startup/commissioning of filling and packaging equipment. This role ensures reliable machine performance, supports customers on‑site and remotely, and collaborates with mechanical and process teams to guarantee successful service execution according to GEA’s quality and safety standards.
Responsibilities & Tasks
Automation Support During Services
Execute automation‑related tasks during preventive and corrective maintenance of filling and packaging machines.
- Diagnose and resolve issues related to PLC logic, HMI interfaces, sensors, actuators, servo/drive systems, and communication networks.
- Perform software adjustments, parameter tuning, and functionality testing.

Startup & Commissioning Activities
Support automation commissioning of filling equipment after overhauls, rebuilds, upgrades, or major service interventions.
- Validate machine sequences, interlocks, safety circuits,



and system integration with upstream/downstream equipment.
- Ensure machines reach rated performance, efficiency, and quality KPIs.

Troubleshooting & Technical Support
- Provide on‑site and remote troubleshooting to minimize downtime and ensure production continuity.
- Conduct root‑cause analysis and implement corrective actions to prevent recurring automation failures.

Documentation & Reporting
- Prepare service reports, findings, and recommended actions after each intervention.
- Update and maintain machine configurations, software backups, and technical documentation.

Customer Interaction & Technical Guidance
- Provide technical guidance to operators and maintenance personnel regarding automation systems.
- Train customer staff on proper use, troubleshooting, and basic diagnostics of filling automation.
- Represent the company professionally on‑site, ensuring customer satisfaction.

Complianc

📌 Filling & Packaging Service Engineer - Automation (Colombia)
🏢 Gea Germany
📍 Colombia