Customer Intake Representative (Medellín)

Customer Intake Representative (Medellín)

01 ago
|
Ram BPO
|
Medellín

01 ago

Ram BPO

Medellín

On-Site | Medellín (El Poblado) | ? Full-Time

If you perform at your best in fast-paced, high-demand environments, this role is built for you.

Before You Apply

This is a high-performance role, not a typical customer service job.

Schedule
- Monday to Friday
- 8:00 AM – 7:45 PM
- 1-hour lunch + two 15-minute breaks

You will be on back-to-back calls for most of your shift while entering information in real time.

This role is not compatible with ongoing studies or second jobs.

What You’ll Do
- Handle continuous calls with U.S.-based customers
- Gather detailed business information with high accuracy
- Enter data in real time while actively speaking with customers
- Maintain energy, focus, and professionalism throughout your shift
- Follow structured processes and documentation protocols




- Perform under pressure without compromising quality

What You Need
- Advanced English (B2+ / C1)
- Experience in call centers or high-volume environments
- Strong typing speed and multitasking ability
- High attention to detail under pressure
- Ability to stay focused for extended periods
- Clear, confident, and professional communication skills

Compensation
- Salary: $2,800,000 COP
- Transportation allowance
- Overtime and legal surcharges

? Who Thrives in This Role

People who:
- Perform well under pressure
- Stay consistent even in demanding environments
- Enjoy continuous customer interaction
- Are driven by fast-paced work settings

📌 Customer Intake Representative (Medellín)
🏢 Ram BPO
📍 Medellín

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